Privacy Policy

Introduction

BagWorks Malaysia Sdn. Bhd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number)
• Business information (company name, industry, requirements)
• Communication records (enquiries, quotes, correspondence)
• Website usage data (pages visited, time spent, browser type)

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your enquiries and provide quotations
• To process and fulfil your orders
• To improve our products and services
• To send you relevant business communications (with your consent)
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Level 12, Menara IQ, Lingkaran TRX, Kuala Lumpur, Malaysia